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RMA Request Log In USD ($) If you have an RMA Request please fill in this PDF below and send it to customerservice@pfpfiber.com Download PDF

Upon notice published through Precision Fiber Products Inc., we may modify this agreement at any time Conventions For Online Conduct By using Precision Fiber Products,Inc. Customer specifically acknowledges Precision Fiber Products is not liable for the defamatory, offensive Neither Precision Fiber Products nor any of its agents, affiliates or content providers shall be liable Upon notice published through Precision Fiber Products Inc., we may modify this agreement at any time

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Shipping & Returns SHIPPING RETURNS We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, we urge you to contact our customer service team. Our representatives will guide you in detail through the necessary steps to complete the return process. ​ customerservice@pfpfiber.com ​ Tel: +1 408-946-4040

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